P5 CoreOps Leadership & Management Series
P5 CoreOps equips leaders to move from reactive management to intentional, aligned leadership.
This monthly leadership series provides a structured framework, practical tools, and guided sessions designed to strengthen leadership effectiveness, improve team alignment, and build measurable momentum across your organization.
Each session focuses on real-world application, not theory, giving you actionable strategies you can immediately apply alongside peers navigating similar challenges.
This is where leadership clarity meets operational execution.
What We Cover in the Series
Each session focuses on a core area of leadership and operations. Click to explore what you’ll learn.
Core Focus:
Leading with Purpose
Overview:
Effective leadership begins with a clear sense of purpose — both personal and organizational. This foundational session establishes the leadership mindset and core skills that every subsequent session builds upon. Participants explore what it means to lead intentionally, manage diverse teams, and create an environment where people are empowered to contribute at their highest level.
Training Objectives:
By the end of this session, participants will be able to:
• Define their personal leadership style and its impact on team performance
• Apply core team management principles to day-to-day leadership challenges
• Use structured problem-solving approaches to address common workplace issues
• Identify strategies that encourage meaningful team member participation
• Articulate a clear connection between organizational purpose and team directionCore Focus:
Communicating Vision
Overview:
Having a clear purpose means little if leaders cannot communicate it effectively to the people who need to act on it. This session focuses on the strategic side of leadership communication, specifically, how to build alignment with supervisors, owners, and cross-functional teams around goals, priorities, and organizational direction. Participants develop a personal communication plan that creates clarity, consistency, and buy-in at every level.
Training Objectives:
By the end of this session, participants will be able to:
• Formulate a structured plan for communicating effectively with supervisors and organizational leadership
• Build consensus around goals, objectives, and action plans across diverse stakeholders
• Recap and confirm communications to ensure clarity and prevent misalignment
• Translate organizational vision into team-level language that drives action
• Recognize and address common barriers to upward and cross-organizational communicationCore Focus:
The Leader's Communication Playbook
Overview:
Communication is not just a soft skill — it is the operational infrastructure of every high-performing organization. This foundational session equips leaders with the core communication competencies that make processes work, expectations clear, and teams aligned. From nonverbal awareness to active listening, participants build a personal communication playbook they can deploy immediately across every leadership interaction.
Training Objectives:
By the end of this session, participants will be able to:
• Communicate with clarity, conciseness, and intentionality in high-stakes leadership situations
• Identify and manage the impact of nonverbal communication on team dynamics and trust
• Apply active listening techniques that improve understanding and reduce miscommunication
• Recognize common communication breakdowns and intervene before they escalate
• Build a personal communication framework that supports consistent leadership behaviorCore Focus:
Performance by Design
Overview:
Performance doesn't happen by accident, it is designed. This session equips leaders with a structured approach to defining, setting, and co-creating performance goals and standards that are meaningful, measurable, and motivating. Participants move beyond vague expectations to build performance frameworks that drive accountability and align individual contribution with organizational strategy.
Training Objectives:
By the end of this session, participants will be able to:
• Define the difference between goals, objectives, and performance standards, and why the distinction matters
• Develop clear, measurable performance standards aligned to organizational priorities
• Involve team members in co-creating individual performance standards to build ownership
• Identify and address common gaps between expected and actual performance
• Connect individual performance goals to broader organizational purpose and outcomesCore Focus:
Feedback that Drives Results
Overview:
Feedback is one of the most powerful, and most underutilized, tools in a leader's operational toolkit. This session moves beyond the annual review mindset to build a systematic, collaborative approach to performance feedback that keeps teams engaged, accountable, and continuously improving. Participants develop a feedback process that is honest, timely, and built for real-world leadership environments.
Training Objectives:
By the end of this session, participants will be able to:
• Develop a structured, repeatable feedback process tailored to their team and organizational culture
• Deliver performance feedback that is specific, balanced, and actionable
• Build team member buy-in to the feedback process through transparency and collaboration
• Implement a systematic approach to tracking performance improvement over time
• Distinguish between feedback that motivates and feedback that demoralizes — and consistently deliver the formerCore Focus:
Coaching for Growth
Overview:
Great leaders don't just manage performance — they build people. This session equips leaders with a practical, observation-based coaching approach that identifies performance gaps, uncovers root causes, and creates targeted improvement plans that move team members from struggle to success. Participants shift from reactive problem-solving to proactive people development.
Training Objectives:
By the end of this session, participants will be able to:
• Identify specific team member difficulties that hinder individual and team success
• Use structured observation techniques to assess performance objectively and fairly
• Build targeted, individualized improvement plans grounded in observable behavior
• Apply a coaching conversation framework that develops capability without undermining confidence
• Distinguish between a performance problem and a coaching opportunityCore Focus:
Delegation & Development
Overview:
Delegation is not about offloading tasks — it is one of the most strategic tools a leader has for developing people, building organizational capacity, and reclaiming the time needed to lead at a higher level. This session challenges leaders to reframe how they think about delegation and equips them with a practical framework for using it as a deliberate development strategy.
Training Objectives:
By the end of this session, participants will be able to:
• Distinguish between task-based delegation and development-focused delegation
• Identify which tasks, decisions, and responsibilities are appropriate to delegate and to whom
• Use delegation as a tool to improve team member job satisfaction and engagement
• Apply a structured delegation conversation that sets clear expectations and builds accountability
• Reclaim leadership bandwidth by building a team that operates with greater autonomyCore Focus:
Elevating Work Standards
Overview:
Work habits are the behavioral expression of an organization's culture, and they are often the most visible gap between a high-performing team and a struggling one. This session helps leaders distinguish between performance issues and habit-based challenges, recognize the cultural factors that influence work behavior, and apply targeted coaching strategies that raise professional standards across the team.
Training Objectives:
By the end of this session, participants will be able to:
• Differentiate between performance problems and habitual work behavior patterns
• Recognize the cultural and environmental factors that shape team members' work habits
• Identify specific poor work habits and their downstream impact on team and organizational performance
• Apply a coaching approach that addresses habit change without triggering defensiveness
• Build a team culture where professional standards are understood, modeled, and maintainedCore Focus:
Conflict to Clarity
Overview:
Unresolved conflict doesn't stay internal — it shows up in the quality of your product, the consistency of your service, and the experience of your clients. This session equips leaders with the skills to recognize conflict early, identify its source, and apply structured communication strategies that resolve tension before it erodes team performance and service delivery. Participants move from conflict avoidance to conflict competence.
Training Objectives:
By the end of this session, participants will be able to:
• Recognize the early warning signs of conflict before they escalate into organizational problems
• Identify the primary sources of team member conflict and assess their impact on service quality
• Apply a structured communication framework to facilitate conflict resolution conversations
• Review and strengthen their organization's conflict resolution policy and practice
• Build a team culture where conflict is addressed directly, respectfully, and productivelyCore Focus:
Complaint to Commitment
Overview:
How an organization handles complaints is one of the truest measures of its leadership culture and service commitment. This session equips leaders with an empathetic, root-cause-driven approach to managing complaints — from team members and clients alike — that transforms dissatisfaction into trust, loyalty, and organizational learning. Participants build the skills to lead through complaints with confidence and turn difficult conversations into relationship-strengthening moments.
Training Objectives:
By the end of this session, participants will be able to:
• Apply empathetic listening techniques that de-escalate complaints and build trust
• Identify the root cause of complaints rather than addressing symptoms alone
• Facilitate effective complaint resolution conversations with team members and clients
• Build a complaint management process that creates organizational learning and service improvement
• Model a complaint response culture that strengthens rather than damages relationshipsCore Focus:
Leading Through Change
Overview:
Change is inevitable, but how leaders navigate it determines whether their organizations adapt and grow or stall and lose ground. This session equips leaders with a clear understanding of the three phases of organizational change, practical strategies for communicating through disruption, and the tools to build genuine team buy-in that sustains momentum well beyond the announcement of any change initiative.
Training Objectives:
By the end of this session, participants will be able to:
• Identify and facilitate the three phases of organizational change and the leadership behaviors each phase requires
• Develop a structured communication strategy that reduces resistance and builds clarity during change
• Build authentic team member buy-in through transparent, consistent, and purposeful leadership
• Anticipate and address the most common sources of change resistance within their teams
• Connect effective change leadership to organizational sustainability and profitabilityCore Focus:
Accountability in Action
Overview:
Accountability is not punishment, it is the leadership commitment that makes everything else sustainable. This culminating session reframes discipline as a positive, growth-oriented leadership practice and equips leaders with the skills to build self-accountability, deliver corrective actions with confidence, and use structure as a catalyst for individual and organizational growth. Participants close the program by revisiting their Session 1 leadership purpose statement and measuring their growth across the full P5 CoreOps journey.
Training Objectives:
By the end of this session, participants will be able to:
• Reframe discipline and accountability as tools for growth rather than consequences for failure
• Understand and facilitate the value of self-accountability as a foundational leadership behavior
• Deliver corrective actions to team members with clarity, confidence, and compassion
• Build an organizational culture where accountability is expected, modeled, and valued
• Reflect on personal leadership growth across the P5 CoreOps series and set a forward-looking development plan
About the Series
Join Cascadia Management Group for the P5 CoreOps Leadership & Management Series, a free, monthly webinar experience designed to help leaders move from reactive management to intentional, aligned leadership.
Grounded in Cascadia’s P5 Capacity Model, 'Purpose, Product, Process, Profit, and People', this series provides practical tools and structured guidance to help you strengthen leadership, improve team alignment, and build measurable momentum across your organization.
This is not theory. It’s real work, real tools, and real progress, applied over time.
How the Series Works
When you register, you’re enrolled in the full series.
Each month, you’ll have the option to attend:
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Morning Session (8:30 – 9:30 AM MDT)
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Afternoon Session (12:30 – 1:30 PM MDT)
Both sessions cover the same content, so you can choose the time that best fits your schedule.
Each session includes:
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45 minutes of focused leadership and operational training
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Practical tools you can immediately apply
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A 15-minute live Q&A to deepen understanding
Series Schedule
When you register, you’re enrolled in the full P5 CoreOps Leadership & Management Series. Each month, you may attend either the morning or afternoon session, both sessions cover the same content, so you only need to attend one.
Upcoming Session Dates
May 2026
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Wednesday, May 20 | 8:30 – 9:30 AM MDT
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Thursday, May 21 | 12:30 – 1:30 PM MDT
June 2026
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Wednesday, June 17 | 8:30 – 9:30 AM MDT
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Thursday, June 18 | 12:30 – 1:30 PM MDT
July 2026
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Wednesday, July 15 | 8:30 – 9:30 AM MDT
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Thursday, July 16 | 12:30 – 1:30 PM MDT
August 2026
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Wednesday, August 19 | 8:30 – 9:30 AM MDT
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Thursday, August 20 | 12:30 – 1:30 PM MDT
September 2026
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Wednesday, September 16 | 8:30 – 9:30 AM MDT
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Thursday, September 17 | 12:30 – 1:30 PM MDT
October 2026
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Wednesday, October 21 | 8:30 – 9:30 AM MDT
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Thursday, October 22 | 12:30 – 1:30 PM MDT
November 2026
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Wednesday, November 18 | 8:30 – 9:30 AM MDT
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Thursday, November 19 | 12:30 – 1:30 PM MDT
December 2026
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Wednesday, December 16 | 8:30 – 9:30 AM MDT
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Thursday, December 17 | 12:30 – 1:30 PM MDT
January 2027
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Wednesday, January 20 | 8:30 – 9:30 AM MDT
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Thursday, January 21 | 12:30 – 1:30 PM MDT
February 2027
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Wednesday, February 17 | 8:30 – 9:30 AM MDT
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Thursday, February 18 | 12:30 – 1:30 PM MDT
March 2027
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Wednesday, March 17 | 8:30 – 9:30 AM MDT
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Thursday, March 18 | 12:30 – 1:30 PM MDT
Webinar access links will be sent prior to each session, and a new link will be provided each month.
What You’ll Gain
Throughout the series, you’ll learn how to:
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Lead with clarity, purpose, and confidence in complex environments
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Align people, performance, and priorities to drive measurable results
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Communicate vision in a way that creates buy-in and action
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Strengthen operational execution through proven leadership systems
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Navigate change, conflict, and performance challenges with discipline
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Build a culture that sustains accountability, growth, and long-term success
About the Approach
The P5 CoreOps series is built on a simple truth: Most organizations don’t struggle from lack of effort, they struggle from lack of alignment. This series helps you bring alignment across the five areas that drive performance, so your organization can operate with clarity, consistency, and purpose.
Who This Is For
This series is designed for:
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Executives and leadership teams
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Business owners and operators
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Nonprofit and association leaders
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Managers looking to grow into stronger leaders
Registration
This series is free to attend. Register once to access the full series and select your preferred session time each month. Please select your organizational affiliation in the “Referred By” field during registration.